The code is not readable
This happens often and it is not your fault. It costs you nothing, and you are not stuck.
The check costs nothing and you reveal nothing during it.
What to do now
The correction round is free and we do not put a limit on it from our side.
Stop scratching
What is gone is gone. More rubbing makes it worse, not better.
importantPhotograph it
In daylight, at an angle. A photo often shows more than the naked eye.
costs nothingSend us the photo
We take a look. If we can read it, we file it.
costs nothingIf it truly fails
You get your money back and we send you the route via the counter.
money backIf it definitively does not work
Then the route via your local registration office remains. We send you its address, the opening hours, the link for booking an appointment and a list of the documents to bring.
You still pay us nothing. That is part of the money-back promise.
Not ordered yet?
First check for free whether it works at your registration office.
Check for free whether it works